Our Reviews
Private I.
1 week ago
I was really torn about leaving such a five rating...it is for review the good news: Wade and every technician I met (3) were courteous, respectful kind and professional at every turn. The bad: They were unable to take responsibility for not doing the job for which they were hired.I contacted them in the Fall of last year about noises in my attic and walls of ONE room. Verdict possible mice or birds on the roof. Soon the noises spread to the entire house and all rooms. They came out a second and third just as kind & suggested I seal the house for thousands despite not having caught a single mouse. I asked IF they believed it was indeed mice why seal them in instead of ridding the house first? They upsold me several outdoor bait stations (never disturbed to this day) and then threatened to charge me a new initial service fee of several hundred dollars if I asked them out again even though they never resolved the issue for which they were initially consulted! In fact the non existent mice (never caught, never touching bait) are still all over the home attic and walls STILL. To their credit they did successfully trap raccoons on the yard and were great! I called today not for the house problem...but for raccoon capture and was told by Cindy they would no longer do business with me. I should be the one upset!! I paid for a service never completed, added bait stations as suggested and would have sealed if they ever removed the "mice"!! Wade was always helpful offering to set traps in case it was some other creature. Cindy..not so much! I chose them, trusted them, when the "mice" noise became a whole house issue unresolved with bait station upsale they abandoned me!!! When I called and asked them to do what they did well, trap more raccoons Cindy politely but firmly said because of their inability to resolve a "mouse" issue they would not help with raccoons either 🤣. Unprofessional, unfair, unkind literally the exact same complaint of a previous reviewer: They are kind and courteous but seemingly unable to take responsibility for not doing the job for which they were hired...THAT should not be a reason to blame or punish your customer. Finally let me say these are great people with good hearts, it just feels like a tantrum to blame the client who chose them for a job they couldn't complete. I'm not angry, just disappointed and hopeful Cindy can do and be better...Barnes is a great name on the area and they've earned it. Do better Cindy
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Megan J.
3 months ago
Used Barnes in the fall for a bat abatement service after finding a bat in our home nowhere near an easy entrance. They were thorough with the inspection, and the follow up services they offered were well explained and zero sales pressure. We got a bat education as well and learned they couldn’t complete the last step of the job until spring when bat roosting protections allowed for it. This is the first company I’ve ever worked with that always shows up exactly when and how they say they will, even months apart- with no follow up from me.
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Juan M.
3 months ago
I had originally given Barnes Wildlife a negative review. I spent quite a lot of money doing exclusion work to get rid of bats and mice. They got rid of the bats, but the mice were back shortly thereafter. However, after talking over the issue with them they came back and did some more exclusion work in good faith, without additional cost, under my warranty for the work they had already done. So I appreciate their responsiveness and follow-up.
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Julie N.
3 months ago
NO MORE FLYING SQUIRRELS 🙂 In 2025, my home had issues with a couple of flying squirrel colonies in the attic and walls. Barnes Wildlife came out, checked out the issues and sealed the areas of critter traffic. One year later, there have been no issues in the last year with flying squirrels, mice, or other woodland creatures AT ALL. Just had my one year inspection and all is good. Pricing is what I would expect for the service & appreciate the friendly and respectful service of the Barnes Wildlife crew.
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Evan M.
5 months ago
Travis was a great representative of Barnes Wildlife. He was personable, knowledgeable and went over all the options. He explained the process from beginning to end and was in constant contact to make sure I knew what to expect. He and his crew did great work and even came back out to finish the job an extra day at no cost! I highly recommend Barnes Wildlife and ask for Travis! You will not be disappointed!
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Shantei G.
6 months ago
I can’t say enough about how great this company has been towards me. Initially, I went with another company and basically was ghosted and 300 dollars down the drain for him to put a trap on my roof that is still there currently and haven’t heard from him in days. I called Barnes Wildlife because I was discouraged and at my wits end because the raccoon was in my attic and it was making my children, my cat and I anxious and we wasn’t really getting any sleep. Omar came out and did a thorough inspection around my house and my attic, was very kind and informative and told me the best options. He took pictures, showed me the critter that had been camping out in my attic and set a trap specifically where he was going in and out. Not even 12 hours later, there is a raccoon in the trap. I called Omar to let him know and was clearly freaking out and he reassured me that everything was ok and that they would have someone to pick it up in the morning. I get a email from Melissa that I was first on the list so that made it even better. The following morning, Chris comes out and grabs the raccoon and goes over the best options for me. I slept like a baby once Chris left and I really cannot thank you all enough.
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Shonda R.
6 months ago
Wade has been extremely helpful in not only finding the problems we had, but offering solutions to fix damage caused by flying squirrels who took up residence in our attic. We had our annual inspection recently, and he did an extremely thorough check and assured me that everything is still looking good after the work that they performed to seal up the entry points last year. Everyone from Barnes Wildlife Control who has come to my house to work on it has been extremely professional, polite, and thorough. We had extensive work done in the attic and had the insulation removed, sanitized, and new insulation put in, and after they left, you couldn't even tell they had been here. Everything was cleaned up nicely. We will continue using Barnes Wildlife Control and recommend them to others often.
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Shirley C.
9 months ago
I had a great experience with Barnes Wildlife. When I explained the problems I was having with squirrels, raccoons, and bats, they listened to my concerns and offered cost-effective solutions. I never felt they were pushy or trying to oversell me. They were honest and transparent with their pricing, they were responsive and acted quickly when needed, and they put in as much time as needed to be sure I was well taken care of. I highly recommend Barnes Wildlife to anyone having problems with pests in their homes.
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Sherry P.
9 months ago
I must say my experience with this company was the very best. The lady on the phone was extremely nice and helpful. The two young men that came to my house to remove a dead deer from my yard was the nicest people. Thank you for very much. The nicest experience I’ve had with a business in a long time.
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Alex
9 months ago
Vic did a great job removing the initial bat that got into my house, and the subsequent process of dealing with the bats he found in the attic while surveying the house. He and his team reapired the entry points, set up one-way flaps to evict the bats, removed all the damaged insulation, sanitized the attic, and replaced the insulation. They were efficient, and Vic did a great job answering my questions and maintaining communication throughout the process. The repairs look good and blend in pretty well with the exterior.
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Lindsay S.
10 months ago
From initial scheduling to final completion, Barnes was amazing! Staff was friendly and knowledgeable. Great communication and quality work. Wade was a pleasure to work with and his crew was efficient, prompt, and professional. They really went above and beyond to make sure I understood our bat problem and solution. The work site was left tidy when they were done as well. I felt they cared about the quality of their work and their rapport with their customers. I will absolutely use them again if I have any other critter problems.
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Nancy B.
10 months ago
Barnes Wildlife has saved the day (well, many days...) since I moved into a house in the woods. From removing a ton of dead mice and snakes in my attic, an eviscerated skunk from my driveway and a mouse who was looking for a new winter home for his family, Jake and his team respond promptly, including the weekends. They're on time, on schedule and a delight to work with -- most recently Wade was my rescuer from the weekend mouse visitor. Wade and his partner, Jenks, returned today to prep my house for fall by finding all the cracks and crevices and closing them up. They go above and beyond: Wade ventured into my attic to check it for any raccoon damage. I'm grateful for their attention to detail and quick response. I recommend them highly.
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Andra K.
10 months ago
I chose Barnes Wildlife Control based on their excellent reviews. They lived up to their reputation! We worked with Wade who was wonderful. He communicated in a timely and thorough manner, was always on time for all appointments, performed all work as contracted, and left our home and property in great condition. Highly recommend!
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